Instructional Designer

PUPRPOSE OF POSITION:This position is responsible for designing and developing e-learning modules and classroom training materials. This includes the full cycle of instructional design from needs assessment and analysis, design, programming, modifying, testing and ensuring quality of the technology-based education tools and materials that meets the guidelines and specific needs of the Global Grant

Network Telecommunications Lead Engineer

PURPOSE OF POSITION:Lead Network/Telecom Engineers are responsible for the entire lifecycle of Network and Telecommunications global solutions and platforms. They participate in capacity planning, support the creation and the maintenance of network disaster recovery plans and monitor network performance activities. They lead technical design and development of regional and global Network/Telecommu

Customer Support Analyst II

PURPOSE OF POSITION:Individuals in the Customer Support Analyst II role are responsible for responding to customer requests by diagnosing and resolving problems and for supporting the ongoing technology needs of all employees by providing Level 2 and 3 help desk support. They work with a broad range of infrastructure products and complex client technology services and support area of IT. They work

Customer Support Associate

*For World Vision internal candidates only, currently holding a similar position.PURPOSE OF POSITION:Customer Support Associates are responsible for responding to customer requests by diagnosing and resolving problems and for supporting the ongoing technology needs of all employees by providing Level 1 help desk support. They work with a broad range of infrastructure products and basic networking